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Restaurant guide goes behind the kitchen doors
A group that made news last year with a survey revealing that 63% of restaurant workers show up sick to prepare and serve food because they don’t have sick days released another report, this one rating...
View ArticleTips for dealing with food recalls
Food recalls because of salmonella, listeria and E. coli make headlines, but more than half of the food recalled by U.S. companies last quarter came because of undeclared allergens, according to data...
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How to handle a negative online review
It’s human nature to want to defend yourself when online reviews take swipes at the restaurant you’ve spent years of time, toil and cash to build, but it’s almost always better to set your emotions...
View ArticleHow restaurants can set themselves apart in 2012
Longtime Denver restaurant consultant John Imbergamo brought up some good points when he disagreed with my comparison of Restaurant Weeks with daily-deal websites. He shared his comments in this...
View ArticleRestaurants fight to protect their good name
When I was a reporter writing about tech companies during the dot-com boom more than a decade ago, I used to wonder about some of the names entrepreneurs gave their startups, until someone explained...
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This week’s most clicked
The business buzzwords you should cut from your vocabulary; tragic tales of terrible coworkers; and four reasons why employees call it quits. It’s all in this week’s top five most-clicked links in...
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This week's most clicked
Pinterest’s secret scheme is exposed; what Facebook is hiding from you; and what you need to know about Gentlemint. It’s all in this week’s top five most-clicked links in SmartBrief on Social Media:...
View Article5 take-aways from Social Media Week
Rebecca LeHeup, executive director of the Ontario Culinary Tourism Alliance, shares her experience as a panelist for Social Media Week Love Chef (#SMWTOLoveChef). Melanie Coates of the Fairmont Royal...
View ArticleHow to make your Gen Y workforce work for you: Part 2
In my first post on how to utilize your Generation Y workforce, I explained how to find and hire the best Gen Y workers. In this post, I’ll share more tips from Sean Finter of Barmetrix on how to best...
View ArticleE-mail and text marketing campaigns: How they bring more guests into your...
The three main things people use their mobile phones for are calling, texting and e-mailing. Mobile coupons are 10 times more likely to be redeemed than traditional coupons. Forty-two percent of your...
View Article10 critical social media mistakes to avoid
Companies continue to flock to social media sites such as Facebook, Twitter and LinkedIn for one simple reason: Not incorporating social media in their marketing strategies would amount to a lost...
View ArticleGMA, FMI, NRA collaborate on toolkit to reduce food waste across the industry
The Food Waste Reduction Alliance released its Best Practices and Emerging Solutions Toolkit last week, as part of an effort led by the Food Marketing Institute, Grocery Manufacturers Association and...
View ArticleHow to become a thought leader in your industry
Have you ever sat through a keynote address or read a book from a thought leader in your industry and wondered how they achieved their status? If so, you aren’t alone. In fact, we found ourselves...
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